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Saturday, August 10, 2013

SAA flights between Johannesburg and Nairobi resume today

South African Airways has announced that flights between Johannesburg and Nairobi will resume today with an additional flight and wide-body aircraft to be deployed.

According to Tim Clyde-Smith, SAA’s Country Manager for Australasia, a number of Australian passengers heading to East Africa had been affected by delays over the last 48 hours: “We heard from the Kenyan authorities last night that Jomo Kenyatta International Airport has now reopened and that international flights could resume today,” Tim said.

“We have been able to re-arrrange flights for all passengers affected and look forward to ensuring everyone can resume their travel plans, to and from this important tourist destination” he said.

The airport was shut down after fire broke out at the airport in the early hours of yesterday morning. This led to SAA canceling its flights (SA184 and SA185) on August 7 and 8.

Tim said the flight details are as per the schedule as follows:

Scheduled Flights

· SA184 - 09 August 2013 - Johannesburg to Nairobi - Departure: 11h30 – Arrival: 16h30
· SA185 - 09 August 2013 - Nairobi to Johannesburg - Departure: 18h00 – Arrival: 21h15

Additional Flights

· SA3180 - 09 August 2013 - Johannesburg to Nairobi – Departure: 09h00 – Arrival: 14h00
· SA3181 - 09 August 2013 - Nairobi to Johannesburg - Departure: 15h30 – Arrival: 18h45

All customers with SAA tickets affected by the Nairobi flight cancellations on the 7th and 8th of August 2013 will be offered assistance either via SAA’s call centres, ticket offices or through their travel agent:

Rebooking on the next available scheduled or additional flight (same cabin / same booking class) subject to space;
  • All date and flight change fees will be waivered;
  • This allowance will apply to SAA tickets only and not on other airline tickets;
  • Offer must be taken up and tickets re-issued through an SAA office by 12 August 2013; and
  • If moving to a later date, all travel must commence on or before 21 August 2013.
“We’re pleased that normal services can resume at this very busy time of the year and that we can continue to support our customers as they explore Africa,” Tim concluded.

Note for editor: SAA has daily non-stop flights between Sydney and Perth to Johannesburg, with direct connections to the largest network in Africa including 26 destinations on the continent. SAA is the most awarded airline in Africa with recognition and achievements from major airline and travel industry bodies and from recognised passenger and industry surveys. SAA is a member of STAR, the world’s largest airline alliance which offers more than 21,500 daily flights to 1,356 airports in 194 countries.

For more information on SAA flights and reservations please call 1300 435 972 or see
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