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Monday, April 6, 2020

Travel industry mourns passing of celebrity hotelier, Michael Hall

Hotelier to the Stars Passes

by Richard Rosebery

It is with sorrow that I announce the passing of my long-time friend, compatriot and mentor – Michael J Hall. Michael died from a heart condition on Wednesday 1 April 2020.

Michael Hall (1939-2020)
Hotelier Extraordinaire, Mentor & Friend Passes
At the tender age of 17, Michael sailed alone from the UK to New Zealand, and at 19 he ventured across the Tasman to Australia where he first worked for Mary Kathleen mining in outback Queensland before he landed the job of Food & Beverage Manager at the massive Snowy Mountains Hydro Scheme. Finding hospitality in his blood Michael travelled to Canada to train at the Chateau Lake Louise in Banff. Returning to Australia in 1965 he started at the Sebel Town House as a storeman, in purchasing and then front office, however, he is especially well remembered as the long-time General Manager of this then famous Sebel Town House.

With a likeable personality, a great knowledge of catering, a natural appreciation of the needs of guests, plus an extremely street-savvy attitude, Michael was the consummate ‘mein host’. Along with his former GM Henry Rose, Michael helped to create an icon for the Australian hospitality industry - a home away from home for celebrities and the rich and famous alike. In truth the Sebel Town House facilities were not much more than a three-star property but the service, attention to detail and utmost care extended to guests by Michael and his staff elevated the Sebel well above its station! Even when new and more luxurious hotels opened their doors in competition to the Sebel, they were unable to knock it off its perch. The Sebel was the first and for a long time the only member of Leading Hotels of the World within this region during most of the hotel’s operating life. Michael held the Sebel’s reins tightly and ensured that every guest was recognised and warmly looked after – a winning formula that has not been emulated in Sydney since.

"With a likeable personality, a great knowledge of catering,
a natural appreciation of the needs of guests, plus an uncanny street-savvy attitude,
Michael was the consummate ‘mein host’."
- Richard Rosebery

When Mirvac bought the Sebel Town House in the late 1980’s Michael also became the Managing Director of Mirvac Hotels, a brand that would grow immensely in the years to come. Michael was instrumental in helping me found Select Hotels & Resorts International in the mid-1980s. Select was a hotel consortia and marketing network – the first of its type for the Asia Pacific region which gave independent hotels a platform to compete with the large hotel chains when the Internet didn’t exist!

Through his strong presence and congenial personality, he was an ideal first Chairman for the group, which grew from 10 to 75 hotels before we merged with Small Luxury Hotels of the World in 1997 to create a global network. In 2003 we resurrected the Select brand again, and again Michael took the reins as my chairman, with me as Managing Director.

Michael Hall was also a savvy investor and worked on several international and domestic hospitality projects after he left the Sebel in the early ‘90s. Unlike so many other General Managers his years as a five-star hotelier did not define the rest of his working life – he started the first ‘five star’ Original Backpackers in Kings Cross, selling it for a tidy profit, which he in turn invested in the Manor House in Surrey Hills, again a profitable adventure into boutique hospitality. I was involved with Michael in marketing both these projects.

Over the year’s Michael was a mentor to many of Australia’s top hoteliers – names such as Andrew Broad, George Bedwani, Graham Goldberg and Raj Mennon to name a few. As such Michael became the first Chairman of the now famous and successful Blue Mountains Hotel School. In 1990 Michael recognised the passion, commitment and expertise of Swiss hotelier Fritz Gubler and his building partner Max Player, and he was keen to see the highly successful Swiss hotel education model adopted into Australia. He supported them in the creation of Australia’s first dedicated hotel school. The school quickly became the Asia Pacific’s most respected and successful hospitality training facility - a school that still thrives today.

Michael was honourable and a real gentleman. He was highly respected by anyone who had the fortune to come in contact with him. He did not suffer fools easily but appreciated the best in people. He was always a shrewd businessperson.

Michael Hall adored his loving wife Patrea Hall and was a devoted family man, taking the role of patriarch for the entire Hall clan. Our hearts go out to Michael’s family – to Patrea, his daughter Leonie and son-in-law Matt Tindale, his son Adam, and grandchildren Charlie, Amy, Riley, Millie and Archie – in this saddest of times.

A small family-only funeral will be held on Wednesday 8 April 2020. When the times permit a full memorial for Michael will be organised by his many friends and held in Sydney.

Rest in Peace Michael

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