Fiji booking influx sees longer stays, multi-generational family reunions and luxury travel

#fijime 

On Fiji Day, October 10th when Fiji announced the opening of its borders from December, no one could have prepared the tourism industry for the influx of enquiries, bookings and overall excitement that was about to hit them from travellers around the world, particularly in Australia.

Taveuni Palms, Fiji - voted best luxury resort in Oceania and Australia

Proving yet again it's the luxury resort of choice and a perfect slice of Fijian heaven, Taveuni Palms Resort, Fiji has won prestigious awards at the recent 2019 World Luxury Hotel Awards and at the 2019 Seven Stars Luxury Hospitality and Lifestyle Awards.

The boutique resort won the '2019 Luxury Private Pool Villa Continent Winner, Australia and Oceania' at the World Luxury Hotel Awards, and for the fourth consecutive year won the exclusive, "Signum Virtutis", the Seal of Excellence, at the 2019 Seven Stars Luxury Hospitality and Lifestyle Awards in the Hotels and Resorts sector.

Both awards are voted for by consumers and identify the exceptional from the very best. They reward luxury hotels worldwide, their world-class facilities and excellence in guest service.

"We feel extremely privileged to have won both these awards, especially as they are voted on by our beloved guests." Says Colleen O'Neill, Owner, Taveuni Palms Resort, Fiji.

"From 5-star accommodation to 5-star dining with your personal chef, the resorts number one priority is to provide our guests with an exceptional experience in a private, romantic and luxurious setting. Winning these awards recognises our team's constant hard work and that our high standards are being appreciated by the most important people - our guests." Continues Mrs O'Neill.

Since opening, Taveuni Palms Resort has become one of the most sought-after resorts, winning accolades around the world.  In addition to these awards, in 2018 Taveuni Palms won for the 8th consecutive year, 'Australasia's Leading Boutique Resort' and for the first time, 'World's Leading Luxury Island Villas' at the 2018 World Travel Awards. The resort also won a further six awards in 2017.

Taveuni Palms Resort, situated on Taveuni Island, Fiji is one of the world's most exquisite five stars luxury properties.  Offering extreme privacy, the resort has two opulent villas, each with seven exceptional staff ready to cater for guests every whim.

The Beach Villa and Horizon Spa Villas are set amongst swaying coconut palms, on their own private acre of absolute beachfront and feature a private pool, two bedrooms and two bathrooms. The Horizon Spa Villa also features a luxury Spa Pool and an additional one bedroom and bathroom in a separate air-conditioned bure.

Dining at the resort is an experience to remember. Each villa boasts its own personal chef and every dining occasion is exceptional, with each villa offering five different dining locations from the private beach, poolside, inside the luxury villa or on one of two decks cantilevered over tropical gardens.

Days are magical and always offer something new to experience. From relaxing spa treatments, hiking to waterfalls, horseback riding, pearl farm tours and snorkelling, to island beach picnic's, dolphin watching, paddleboarding, kayaking, diving trips or taking part in a traditional Fijian cultural ceremony, there is something for everyone.

Prices at Taveuni Palms Resort start from USD$1500 per day for two people per villa, excluding tax, and includes champagne upon arrival, all meals and non-alcoholic beverages (breakfast, lunch and a 4 course dinner), all-day complimentary room service, a personal staff of seven, resort activities including kayaks, paddleboards, snorkelling gear, bikes, and cooking lessons with your personal chef, Fijian LOVO feast at the local village, Grand Fijian welcome with "salu-salus" and "bula-drinks" upon arrival, 1 hour after flight recovery massage upon arrival, roundtrip transfers from Matei airport to Taveuni Palms and unlimited wireless internet usage.

For further information visit: www.taveunipalms.com

Fiji Airways to be first oneworld connect partner

Introducing oneworld connect - a new way for airlines to link to the world's premier alliance

·      Fiji Airways to be first oneworld connect partner
·      Talks progressing with other carriers from around the world

oneworld today launches a new platform for linking up to the world's premier airline alliance – enabling customers to enjoy more services and benefits across an even more extensive global network.

The first airline to join in the new capacity as a oneworld connect partner will be Fiji Airways.

A date will be announced in due course for when Fiji Airways will start offering oneworld connect services and benefits (see below).  Meantime, it is business as usual.

oneworld connect is the first new membership platform unveiled by oneworld since the alliance was originally announced 20 years ago.

oneworld is in discussion with other carriers interested in participating in the programme, from various parts of the world including the Americas, Asia-Pacific and Europe.

Each oneworld connect partner will need to have a minimum of three oneworld members as its sponsors to be initiated into the programme.  The initial oneworld sponsors of Fiji Airways will be all four of oneworld's original founding members - American Airlines, British Airways, Cathay Pacific and Qantas.  The Australian carrier will additionally mentor Fiji Airways through its oneworld connect implementation process.

American Airlines, Cathay Pacific and Qantas already code-share and have frequent flyer links with Fiji Airways.  British Airways and Fiji Airways are currently discussing areas for potential bilateral cooperation.

What oneworld connect means for customers

oneworld connect partners will provide select alliance benefits to frequent flyers from any oneworld member airline travelling on their flights, with a more extensive range of benefits offered with their oneworld sponsors.

Customers with Emerald, Sapphire or Ruby status in any oneworld member airline's frequent flyer programme will be able to use priority check-in desks, where available.  Also, customers with Emerald or Sapphire status will be offered priority boarding.

The additional benefits offered by oneworld connect partners to customers from their oneworld sponsors and vice versa include:

·      Through check-in of passengers and their baggage for journeys including connections between a connect carrier and any of its oneworld sponsors.

·      The ability to earn and redeem frequent flyer rewards, and earn frequent flyer status points, for eligible flights.  (For customers from oneworld connect airlines, these benefits depend on the oneworld connect partner offering a frequent flyer programme.)

·      Access to select lounges at key airports for First or Business Class passengers or those with eligible top-tier frequent flyer status.

Select other customer benefits may also be offered between oneworld connect partners and their oneworld sponsor airlines.

All oneworld connect partners will make their networks available via Global Explorer, the round-the-world fare offered by all oneworld members and select other airlines.   Fiji Airways already does so.

All oneworld connect partners will be required to maintain IATA IOSA safety certification.

oneworld's regular range of services and benefits remain in place for customers flying with the alliance's full member airlines and their affiliates.

CEOs explain oneworld connect's strategic rationale

oneworld Governing Board Chairman Pekka Vauramo, CEO of Finnair, said: "In the 20 years since oneworld's conception in 1998, global airline alliances have expanded their breadth to the extent that they now account for 60 per cent of total industry revenues and capacity globally, and 70 per cent of revenues between the world's top 125 business city airports.

"With most of the world's biggest airlines already signed up, global airline alliances have reached maturity, In the future, oneworld will target as full members large airlines that have a significant presence in the alliance's prime target market, providing connections between the world's leading business centres.  Meantime, oneworld connect enables us to bring together more airlines to complement the alliance's global leaders, so customers can earn rewards and feel recognised while travelling even further."

oneworld CEO Rob Gurney added: "oneworld's current network of more than 1,000 destinations in 150 plus territories offers far-reaching global coverage, but there are still some regions where we would like to strengthen our presence further.  With fewer potential new candidates available to recruit based on our established membership criteria, oneworld connect enables us to link up with other airlines whose networks are relevant to a subset of our members, who cannot meet oneworld's full membership requirements at this stage or who are not interested in full membership at present.

"This enables us and them to offer our customers more services and benefits across an even wider network and strengthen our relationship going forward, with a streamlined and rapid path to full membership later on where it makes sense for all parties."

Fiji Airways CEO Andre Viljoenstated: "Fiji Airways is thrilled and honoured to be the first oneworld connect partner globally.  We are delighted to link Fiji, and the South Pacific to  the world's premier airline alliance and further deepen our relationships in particular with Qantas, American Airlines, British Airways and Cathay Pacific.  This important step for our airline enables us to offer more services and benefits to our own customers along with the others in the oneworld family, to achieve a greater presence for our airline internationally and to build on the in-bound tourism that is so vital to our home nation and our region."

Qantas Group CEO Alan Joyce said: "As a oneworld founding member, it is great to see the alliance evolve to bring additional benefits to more customers and expand its joint network. We've worked closely with Fiji Airways for many years and are pleased to serve as its mentor as it comes on board as the first oneworld connect partner."

American Airlines Chairman and CEO Doug Parkeradded: "As another oneworld founding member, American Airlines is excited to be playing our part in this latest key development for what has become the world's premier airline alliance, now making access to the South Pacific more attractive than ever."

British Airways Chairman and CEO Alex Cruzstated: "British Airways looks forward to developing links with Fiji Airways as a oneworld connect partner and sponsor, for the benefit of both our airlines, our customers and the wider oneworld community."

Cathay Pacific Chief Executive Officer Rupert Hoggconcluded: "Cathay Pacific was proud to play our part in founding oneworld 20 years ago and establishing it as the leading quality alliance – and we are proud today to be playing our part again in getting this exciting new membership platform oneworld connect off the ground, as a sponsor of our long-term code-share partner Fiji Airways."

http://www.oneworld-connect.com/

Fiji Airways Opens Premier Lounge in Nadi International Airport

The Fiji Airways Premier Lounge is the latest enhancement in customer experience for airline guests

Fiji Airways, Fiji's National Airline, revealed their brand new state-of-the-art business class lounge at Nadi International Airport. Following 12 months of design and development, the Fiji Airways Premier Lounge is a first-of-its-kind for the region complete with a number of special features including chef-inspired menus, baristas, luxury spa, nanny service and the exclusive 'Fiji Bean Cart'.

The 200-seat lounge offers a world class lounge experience along with a dedicated family area, a Quiet Zone and a Media Room which doubles as a private meeting space. It is one of the first lounges in the Australasian region to have a designated children's room called Lailai Land, which comes complete with a fully qualified Fijian Nanny – an offering Fiji resorts are famous for. With a nanny on offer to look after the kids, parents can relax in the lounge with the glass-panelled children's playroom visible from the family area.

For food and refreshments, the lounge includes a full service kitchen and a buffet offering local and international cuisine, plus a dining area, barista and bar.

The barista will offer guests freshly made coffee in the morning, and the exclusive Fiji Airways' Signature Cocktails will be available in the evening. The self-service bar, with a selection of award-winning wines, local and international beers and soft drinks, is available throughout the day.

Fiji Airways is also offering a unique Fijian twist on the trend of food trucks with the Fiji Bean Cart situated in the lounge. Fiji Bean Carts are an iconic part of Fijian life, selling savoury and sweet snacks at markets and bus terminals in every town in the country. The Fiji Bean Cart at the lounge will give guests the chance to sample an array of local delicacies.

The Fiji Airways Premier Lounge will also feature a Business Centre, along with a number of charging stations and data ports throughout the 887 sq. metre space.

Ahead of its public opening on Tuesday December 19th, the Fiji Airways Premier Lounge was revealed last night at a special preview held by Fiji Airways' Managing Director and CEO, Andre Viljoen and the Fijian Attorney-General and Minister responsible for Civil Aviation, the Honourable Aiyaz Sayed-Khaiyum.

Mr. Viljoen said: "We're delighted to unveil the Fiji Airways Premier Lounge, a world class lounge experience right here in Nadi. We're proud to be able to offer this product to our Business Class guests, Tabua Club members, guests of our partner airlines as well as pay-for-use customers."

Other notable elements of the lounge include a live greenery wall and a constellation of stars on the ceiling representing the Fijian summer and winter skies.

A pay-for-use spa is also available to all guests offering express treatments to guests looking to get a last touch of luxury on their trip. The spa service will also be open to non-lounge guests via an external entrance.

The Fiji Airways Premier Lounge will be open for all Business Class guests and the airline's Tabua Club members travelling on Fiji Airways international flights from Nadi International Airport. Economy Class and other airline passengers can also access the lounge for a small fee of FJD 99 or USD 49.

Fiji Airways flies twice daily from Sydney, daily from Brisbane, twice weekly from Adelaide and five times a week from Melbourne, with onward connections to San Francisco, Los Angeles and Honolulu. The airline also codeshares with Qantas for passengers wishing to travel from other Australian airports. Earlier this month, the airline announced a new direct service between Fiji and Japan.

Tourism Fiji Australian new PR Manager

Tourism Fiji has announced the appointment of Ms Sarah-Louise Robinson as Public Relations Manager – Australia, commencing this week.

Announcing the appointment, Tourism Fiji Regional Manager – Australia, Hal Caldwell said this newly-created role underlines the importance of Australian media relationships to Tourism Fiji, with Australia continuing to serve as Fiji's biggest market for tourism.

"We're delighted to be welcoming Sarah-Louise to this important role. Working in consultation with Verve PR and other partners primarily via our Sydney office, Sarah-Louise will play a pivotal role in helping to satisfy the Australian media's appetite for Tourism Fiji news. With a breadth of experience representing tourism and travel brands, we're confident Sarah-Louise will lead a strong PR strategy for Tourism Fiji within our biggest market," said Mr Caldwell.

With almost two decades of experience in PR and Communications roles across Australia, New Zealand and the United Kingdom, Sarah-Louise most recently served as Senior Marketing Communications Manager for Dubai Tourism, delivering creative campaigns across ANZ.

An IPRA (International Public Relations Association) Golden World award-winner in the category of Travel and Tourism, Sarah-Louise has also represented Tourism Malaysia, Etihad Airways, Singapore Airlines, Egypt Tourism and other organisations – working both in-house and in external agency roles.

"Fiji holds a special place in the hearts of many Aussies. I am honoured to be joining the Tourism Fiji team and I am excited to lead some exciting initiatives within the Australian media market. Stay tuned!" said Ms Robinson.

For more information about Tourism Fiji, visit the official Tourism Fiji website fiji.travel.

Fiji Airways to operate out of Adelaide

Bula Adelaide!

Fiji Airways, Fiji’s National Airline, has announced plans to commence twice weekly direct services to Nadi from Adelaide commencing on Friday, June 30, 2017. As well as giving South Australians direct access to Fiji, the new route will also act as a gateway to the United States (Los Angeles and San Francisco) via Nadi.

This marks the fourth Australian leg for the airline after Sydney, Brisbane and Melbourne. Diversifying the Australian market has been a goal of Fiji Airways for some time as so many Australians fly to Fiji every year.

“We’re delighted to launch our fourth Australian route, which will allow us to bring our unique Fijian hospitality to South Australia and will provide an alternative route to the United States via Nadi,” said Andre Viljoen, Managing Director and CEO of Fiji Airways.

The new service will be good news for the sizeable Fijian community living in South Australia.

“South Australia’s strong Fijian community will benefit from a direct connection to Nadi to bring them closer to family and friends,” said Mark Young, Managing Director at Adelaide Airport.

Furthering this, South Australians are connected like never before to the South Pacific region with Fiji Airways directly to Tonga, Samoa and Vanuatu via Nadi.

Fijian Attorney General and Minister for Public Enterprises and Civil Aviation, the Honourable Aiyaz Sayed-Khaiyum said the direct flights to Adelaide has come at an exciting time with the announcement of the new B737 Max 8 aircraft.

“This has further enhanced Fiji’s footprint in new ways beyond the eastern seaboard of Australia,” he said.

“This concludes a great 2016 overall for Fiji Airways with the launch of direct routes to Singapore and San Francisco earlier in the year.”

Hon. Sayed-Khaiyum said the new route couldn’t have come at a better time with Adelaide flights starting just before the second term school holidays in South Australia.

South Australia Tourism Minister, Leon Bignell welcomed the announcement saying Adelaide has welcomed many airlines from around the world and Fiji Airways will provide even more options for visitors travelling to South Australia.

Flights (FJ961/FL960) are now available for sale with return economy airfares starting from AUD799 per person.

Tickets can be purchased through the Fiji Airways website, www.fijiairways.com, or by calling the Fiji Airways Global Reservations Centre.

Taveuni Palms Resort, Fiji win's World Luxury Hotel Award

The opulent Taveuni Palms Resort, Fiji Islands has won best Luxury Private Pool Villa at the World Luxury Hotel Awards held at the St Regis in Doha. This is the third international award the resort has won in October.

The World Luxury Hotel Awards is the pinnacle of recognition of accomplishment by a hotel in the luxury hospitality industry. The awards are voted for by the public and reward luxury hotels, their world-class facilities and service excellence provided to guests.

"We are delighted to have won this prestigious award again.  From 5-star accommodation to 5-star dining with your personal chef, the resorts number one priority is to provide an exceptional experience for all our guests in a private and luxurious setting." Says Colleen O'Neill, Owner, Taveuni Palms Resort, Fiji.

"Winning this award recognises our team's constant hard work and that our high standards are being appreciated by our guests." Continues Mrs O'Neill.

Always acknowledged as one of the leading luxury resorts in the industry, this award is the third award Taveuni Palms has won in the past month, also winning the "Best Resort and Hotel in Fiji" at the 2016 Seven Stars Luxury Hospitality and Lifestyle Awards (SSLHLA) and the "Australasia's Leading Luxury Boutique Island Resort" at the 23rd annual World Travel Awards™.

Previously, Taveuni Palms Resort has won Australasia's Leading Boutique Island Resort at the World Luxury Hotel Awards in 2012, 2011 and 2010, won the SSLHLA in 2013 and won the World Travel Awards for the past 6 consecutive years in a range of categories. The resort has also consistently won TripAdvisor People's Choice awards.

The five stars Taveuni Palms Resort, situated on Taveuni Island, Fiji is the ultimate in boutique luxury. Set amongst swaying coconut palms, on the edge of a golden sandy beach and surrounded by Fiji's crystal clear blue waters, the resort is a private hideaway perfect for honeymooners, weddings or that vacation of a lifetime.

Taveuni Palms has two luxury villas, the Beach Villa and Horizon Spa Villa.

The Beach Villa features two bedrooms and two bathrooms, while the Horizon Spa Villa features two bedrooms and two bathrooms in the main villa and one bedroom and one bathroom in a separate air-conditioned bure. The villa also features a luxury Spa Pool.

Both villa's are on their own private acre of absolute beachfront and boasts their own private pool, beach and personal staff of seven. Villa's are air-conditioned and include super king beds, Pure Fiji toiletries, bathrobes, outdoor honeymoon showers, full entertainment centre (TV, DVD, iPod and portable Bose speakers), library of DVD's, books, board games, large outdoor furnished deck, daybed sofas and hammocks.

Dining at the resort is an experience in itself with each villa featuring five special private dining locations. Villa's come with a personal chef who designs guest's breakfast, lunch and four course dinner menus based on their likes and dislikes. Whatever the menu, guests will be taken on a mouth-watering culinary journey through the South Pacific.

From the time guests wake there is always something magical to experience. From hiking to waterfalls, coastal walks, horseback riding, pearl farm tours, snorkelling, deep-sea fishing to island beach picnic's, dolphin watching, paddleboarding, kayaking or diving trips to famous world-class sites. Be part of traditional Fijian cultural ceremonies or try a cooking lesson with each villa's personal chef.

From the privacy of each magnificent villa, Taveuni Palms offers a variety of relaxing spa treatments, using only the finest "Pure Fiji" products and designed to rejuvenate the mind, body and soul.

Prices start from USD$1500 per day for two people per villa and includes champagne upon arrival, all meals and non-alcoholic beverages (Breakfast, lunch and a 4 course dinner), all day complimentary room service, a personal staff of seven, resort activities including kayaks, paddle boards, snorkelling gear, bikes, and cooking lessons with your personal chef, Fijian LOVO feast at the local village, Grand Fijian welcome with "salu-salu's" and "bula-drinks" upon arrival, 1 hour after flight recovery massage upon arrival, roundtrip transfers from Matei airport to Taveuni Palms, use of iPad during stay and unlimited wireless internet usage.

For further information, visit: www.taveunipalms.com/

Kokomo: Fiji's newest private island resort

Forbes Life has listed Fiji’s Kokomo Island Resort on Kadavu as one of the hot new hotels to try in 2016.

Australian property magnate Lang Walker is planning to soft-open his first ever resort project, located in Fiji.

The Kokomo Yaukuve Island Resort on Yaukuve Island, which is part of the Kadavu Island Group - surrounded by the world famous Great Astrolabe Reef - is set to officially open in 2016. Opening in 2016 The West side of Yaukuve Island Fiji is now complete, with the East side coming soon

The 21-villa hideaway is set to open on a 135-acre private island, one of ten in Kadavu’s Great Astrolabe Reef.

The beach side villas, come with private pools and are well-positioned for Fiji’s great pleasures of scuba diving and snorkeling with manta rays.

Owner of a development company, Walker Corporation, Walker noted there were unexpected challenges creating the resort in this new market as the site had to be carved out of the jungle.

Walker admitted to The Australian that he is new to the hospitality business and may face a few initial challenges: “I’ve got my training wheels on a bit," said Walker. “We’re pitching it to be the best in Fiji."

He added that the family-friendly resort will be aimed at visitors from Australia, New Zealand, the US and Asia.

Forbes is a leading source for reliable news and updated analysis on Lifestyle and Fiji was the only country to make its Oceania list.

www.kokomoislandfiji.com.

(Source: Fiji Broadcasting Corporation & Spa Opportunities January 2016 )

Nanuku’s High Quality Food & Beverage Honoured at Fiji Excellence In Tourism Awards

Nanuku Auberge Resort Fiji has beaten off strong opposition from several of Fiji’s top hotels and resorts to claim the prestigious ‘Dining Experience Award’ at the 2016 ANZ Fiji Excellence In Tourism Awards .

The award, viewed by many in the industry as one of the ‘jewels in the crown’ at the annual awards, is major recognition of the very high standards the Pacific Harbour resort has achieved since opening less than two years ago.

The accolade serves as a major entrée for recently-installed General Manager, Mark Stanford who payed tribute to the resort’s Food and Beverage Director, Logan Miller, consulting chef Jacques Raymond and staff.

“We are extremely proud to accept this award,” Mr Stanford said.

“Not only does it reflect both the highest standard of quality and service that our guests have come to expect when staying at Nanuku, it also underlines the F&B department’s dedication and commitment to providing a product that is playing a major role in establishing Fiji as the culinary capital of the South Pacific.

Serving breakfast, lunch and dinner daily, the resort’s now award-winning Kanavata Restaurant And Lounge features world-class cuisine inspired by local ingredients.

Presented with the hallmark passion and authenticity behind every Auberge culinary experience, Nanuku’s all-inclusive guest dining experience ranges from inventively crafted cuisine to familiar comforts with menus inspired by the highest quality and locally sourced ingredients,

Garden fresh, organically grown produce and fresh caught seafood and the finest of imported meats all blend to create a fabulous fusion of both international and Fijian dishes.

Guests even have the option to join staff in visiting local markets, a mud crab farm and catch freshwater prawns as part of the resort’s unique ‘Nanuku Food Safari’ and have those very ingredients prepared by the resort’s culinary team and served for dinner.

Adding an extra layer to a Nanuku epicurean experience, guests can also opt for a private in-villa dining experience complete with personal chef and wait staff.

For more information about Nanuku Auberge Resort Fiji, visit http://nanuku.aubergeresorts.com F: www.facebook.com/Nanuku-Auberge-Resort.

pictured (from left to right) Nanuku Auberge resort Fiji’s award winning team – Executive Chef, Pranil Prasad, Food & Beverage Director, Logan Miller and Chef Consultant, Jacques Reymond.

Nanuku in full clean-up mode – aiming to host guests from 01 March

Nanuku Auberge Resort Fiji general manager, Mark Stanford has advised while his resort is "a bit of a mess right now" with the resort's gardens and beachfront bearing the brunt of TC Winston over the weekend, the resort has not suffered structural damage and is aiming to be ready to resume full operations as early as 01 March 2016.

Mr Stanford said his first inspection of the resort on Sunday morning with his engineering team revealed extensive damage to the resort's foreshore by huge wind-driven waves and several trees had been uprooted and general foliage and plants flattened.

The bure at the resort's nearby private airstrip was also damaged in the storm

"But apart from some bamboo fencing on the resort, it appears our club house and villas have all escaped structural damage which makes us very lucky indeed," Mr Stanford said.

Having been given advance notice by the Fijian government's meteorological services, Mr Stanford and his well-rehearsed management team took swift action to evacuate guests and ensure all staff were safely with their families before putting the resort under protective wraps as the cyclone bore down on the Pacific Harbour region.

"We are in already in full clean-up mode and we doing all in our power to hopefully be ready to accept our guests and resume full service by 01 March," Mr Stanford said.

Mr Stanford cautioned that while his team is pulling out all the stops, several factors still need to be  taken into account.

"Our staffing levels have been impacted with many of our team having gone home to be with their families and locally sourced supplies will definitely be affected in the short term," he said.

"Most importantly of all, we need to ensure we are able to operate in a completely safe and comfortable environment.

'While this was cyclone was one of the biggest, if not the biggest to ever hit Fiji, the Fijian people are extremely resilient and very used to this type of situation – and no more so than at Nanuku where our staff are once again demonstrating their wonderful spirit in the face of adversary."


W:          http://nanuku.aubergeresorts.com

F:            www.facebook.com/Nanuku-Auberge-Resort

TC Winston: ALL VISITORS ARE SAFE IN FIJI

ISSUED ON BEHALF OF TOURISM FIJI

RE TROPICAL CYCLONE WINSTON



Sunday, 21 February 2016 PM



ALL VISITORS ARE SAFE IN FIJI

The Minister for Industry, Trade and Tourism, Hon. Faiyaz Siddiq Koya has assured all friends and families of guests currently visiting Fiji that all visitors are safe and comfortable.

Minister Koya stated that all properties have taken all necessary precautions and actions to ensure that their guests are safe and are taken good care of.

"Furthermore, there are no reports of any significant structural damage to the majority of hotels in Viti Levu, except for some properties in the Rakiraki area" said the Minister.

"We understand that friends and families are very concerned, however, we request everyone to remain calm. Cyclone Winston has caused extensive damage to the communications infrastructure, hence, mobile and Internet communications in some parts of Fiji maybe affected. However, communication is active in Suva, Nadi, Denarau and along the Coral Coast", added Minister Koya.

Furthermore, the Hon. Minister stated that as soon as flights resume, Fiji Airways will prioritise guests who want to go back home and flights are expected to be normalized by Monday, 22 February 2016.

Minister stated that tourism remains a key and important industry for Fiji and this setback will not curb the enthusiasm and the warm hospitality Fiji is renowned for.

Tourism Fiji is providing updates via Twitter.

Nanuku Auberge Resort Fiji appoints Mark Stanford to GM role

Mark Stanford, GM Nanuku Auberge Resort Fiji

Auberge Resorts Collection Principal and Chief Operating Officer, Eric Calderon has announced the appointment of Mark Stanford to the role of General Manager at Nanuku Auberge Resort Fiji, effective immediately.

An Australian national Mr Stanford needs little introduction to the international hospitality industry, his career spanning 25 years specialising in resort and operations management with a passion for luxury and alpine resorts.

This includes key roles in the start-up of six international resorts, including three in the role of General Manager.

Prior to his Fiji appointment Mr Stanford served as pre-opening General Manager at the Royal Purnama in Bali overseeing construction and design as well as recruitment and service training of all staff.

Under his leadership, the resort was nominated for the 2015 World Luxury Hotel Awards and the 2015 Luxury Travel Guide Awards.

Mr Stanford’s Bali experience also includes to a stint at the C151 Luxury Villa Resorts where he oversaw operation of two separate resorts.

His international experience also extends to operations and senior management roles in several alpine resorts in Australia and Japan, boutique luxury resorts in the Maldives and the prestigious Six Senses Zighy Bay in the Sultanate of Oman.

Mr Stanford has an exceptional track record of defining company direction, developing new and repeat business, and meeting objectives within company targets has consistently improved customer service and revenues.

His depth of knowledge and strong sense of commitment is further enhanced by his strong leadership skills, extensive international experience, his professional integrity and his ‘hands-on’ approach.

For more information visit
http://nanuku.aubergeresorts.com
W: http://nanuku.aubergeresorts.com
F: www.facebook.com/Nanuku-Auberge-Resort

Taveuni Palms Resort, Fiji win's 'World's leading luxury boutique island Resort'

The luxurious Taveuni Palms Resort, Fiji Islands is proud to announce it has won the "World's leading luxury boutique island resort"at the 22nd annual World Travel Awards™ held in Hong Kong.

The red-carpet event is considered the Oscars of the tourism industry and this accolade, voted by travel and tourism professionals worldwide, recognises the commitment to excellence which Taveuni Palms has demonstrated over the last twelve months.

"The team at Taveuni Palms are very excited and extremely proud to have won this prestigious award." Says Colleen O'Neill, Owner, Taveuni Palms Resort, Fiji.

"We have worked extremely hard to create a private and opulent paradise for guests where the primary focus is on exquisite cuisine, personal service, and genuine Fijian hospitality. To have this recognised on a worldwide level is an amazing achievement." Continues Ms O'Neill.

Winning accolades around the world Taveuni Palms Resort has become one of the most sought after resorts for total exclusivity.

Consistently winning TripAdvisor People's Choice awards, Taveuni Palms Resort has also previously won the World Travel Awards in the categories of Fiji's Leading Resort 2014, 2013 and 2011 World's Leading Boutique Island Resort 2012, World's Leading Island Villas 2012, Australasia's Leading Boutique Island Resort 2012, 2011 and 2010, Australasia's Leading Villa Resort 2012 and Fiji's Leading Resort 2012.

The five stars Taveuni Palms Resort, situated on Taveuni Island, Fiji is the ultimate in boutique luxury. Set amongst swaying coconut trees, on the edge of a golden sandy beach and surrounded by Fiji's turquoise waters, the resort is a private hideaway perfect for honeymooners, weddings or that vacation of a lifetime.

Taveuni Palms has three luxury villas, the Beach Villa, Horizon Spa Villa and the Grand Villa. Each villa is on its own private acre of absolute beachfront and boasts its own private pool, beach and personal staff of seven. All spacious villas feature two bedrooms, two bathrooms, are air-conditioned and  include super king beds, Pure Fiji toiletries, bathrobes, outdoor honeymoon showers, full entertainment centre (TV, DVD, stereo and iPod loaded with 1000 songs), library of DVD's, CD's, books, board games, large outdoor furnished deck, daybed sofas and hammocks.

Dining at the resort is an experience in itself with each villa boasting five special private dining locations. Villa's come with a personal chef who designs guest's breakfast, lunch and four course dinner menus based on their likes and dislikes. Whatever the menu, guests will be taken on a mouth-watering culinary journey through the South Pacific.

From the time guests wake there is always something magical to experience. Hike to waterfalls, enjoy coastal walks, horseback riding, black pearl farm tours, snorkelling, golf, tennis, deep sea fishing, dolphin watching, kite surfing, paddle boarding, kayaking or diving trips to famous world class sites. Be part of traditional Fijian cultural ceremonies or try a cooking lesson with each villa's personal chef.

From the privacy of each magnificent villa, Taveuni Palms offers a variety of relaxing spa treatments, using only the finest "Pure Fiji" products and designed to rejuvenate the mind, body and spirit.

Prices start from $1500 per day for two people per villa and includes champagne upon arrival, all meals and non-alcoholic beverages (Breakfast, lunch and a 4 course dinner), all day complimentary room service, a personal staff of seven, resort activities including kayaks, paddle boards, snorkelling gear, bikes, and cooking lessons with your personal chef, Fijian LOVO feast at the local village, Grand Fijian welcome with "salu-salu's" and "bula-drinks" upon arrival, 1 hour after flight recovery massage upon arrival, roundtrip transfers from Matei airport to Taveuni Palms, use of iPad during stay and unlimited wireless internet usage.


For further information or bookings please email: info@taveunipalms.com or visit www.taveunipalms.com

Tourism Fiji will lead Green Growth for Tourism Industry

The Minister for Industry, Trade and Tourism (MITT), Honourable Faiyaz Siddiq Koya has revealed that Tourism Fiji will lead the way to achieve a sustainability conscious tourism industry – that aligns itself with the Fijian Government's Green Growth Framework – to protect the pristine natural environment of Fiji.

Honourable Koya made the announcement during a press conference, the last interactive session between the Minister, tourism industry operators and the media, at the Fijian Tourism Expo (FTE) 2015, which concluded at the Sheraton Fiji Resort in Denarau today.

The Fijian Government in June this year launched the Green Growth Framework, which focuses on rebalancing the three pillars of sustainable development - economic, social, and environment.

The press conference highlighted examples of environmental and sustainability conscious tourism industry operators that are doing well in supporting the vision of 'A better Fiji for all' and taking into consideration the global and regional developments on green growth.

Talanoa Treks, the only dedicated trekking operator that showcases Fiji's beautiful hidden interior and a company founded on the beauty of Fiji's tropical rainforests, pristine rivers, and dramatic peaks, as well as, its rich cultural heritage, environmental and cultural sustainability.

The Mamanuca Environment Society, which has developed a working relationship with stakeholders and provides support for environment and conservation initiatives within the Mamanucas region.

And Nukubati Island Resort (pic above) in Vanua Levu, Nukubati, a Fijian-owned and operated Private Island resort whose conservation efforts include using clean energy, sustainable seafood, and community education.

"The last impression that Fiji and its people leave in the minds of the international buyers, exhibitors and media is a very important one. Therefore, this calls on each individual to regard Fiji as a precious destination," Honourable Koya said.

Honourable Koya noted that despite the fact that globally, the travel industry is perceived to have the highest carbon-footprint, it is  important to recognize the efforts of key industry partners who are taking momentous steps in trying to offset the carbon emissions from tourism-related activities through innovation.

Honourable Koya emphasised that Fiji has real examples of industry partners who have been conscious of the fragile nature of Fiji's natural environment and have already put environmental best practices in place to ensure its sustainability.

"Educating our visitors on the environmental issues affecting our nation begins with you, our international partners. It is our request to you all that when selling Fiji to your clients, you need to make them aware that Fiji has a very delicate ecosystem and whilst they come to enjoy our beautiful country, we would like them to also share the love and appreciation we Fijians have for our natural environment," Honourable Koya added.

Fiji Airways new ATR 72-600 for Fiji Link

Fiji Airways, Fiji's National Airline, today received its latest ATR72-600 aircraft for its domestic subsidiary Fiji Link. The aircraft arrived at the Fiji Airways Hangar in Nadi, Fiji after a ferry journey from Toulouse, France.

The planned acquisition was announced by Fiji Airways in January and will contribute to the fulfilment of the airline's strategic growth and Five Year Master Plan. The master plan is designed to grow Fiji Airway's capacity in the Pacific islands' region by 86.6%.

Equipped with the latest in aviation safety and technology, as well as award-winning ergonomic cabin design and functionality, the new 600 series aircraft will offer greater passenger capacity, connectivity in the region.

Fiji Airways Managing Director & CEO Stefan Pichler: "These are exciting times for us. The ATR 72-600 will help bring about enhanced connectivity in our regional network through the development of routes. It will also complement our current regional schedules operated by the 72-600, like Apia (Samoa) and Port Vila (Vanuatu) flights.

The aircraft, which was handed over to Fiji Link General Manager Shaenaz Voss last Wednesday in Toulouse is on lease from Ireland-based Nordic Aviation Capital (NAC).

One million customers for Fiji Airways

Fiji Airways, Fiji’s National Airline, is pleased to announce that it will surpass 1 million international passengers for the calendar year for the first time in its 63-year history. One lucky passenger on a Fiji Airways flight from Nadi on December 20th will be awarded a one millionth passenger commemoration as a lasting souvenir, together with a return ticket to the destination of his or her choice.

Stefan Pichler, Fiji Airways Managing Director and CEO stated: “We’re delighted to hit the one millionth passenger mark for the first time ever for Fiji Airways’ international flights. It’s a great reflection of the hard work done by our team to increase passenger numbers and revenue. And next year will be even better, as we will offer nearly 1.4 million seats on Fiji Airways. So, at our current load factor of around 85%, we will be able to accommodate around 1.3 million guests on our flights to and from Fiji.”

Mr Pichler added: “This news of course means that 2014 will be the highest number of international passengers flown in our history. It will also be the year with the highest load factor in our history. And certainly a stellar year for the best ever profit in our history. This is good news for all of our staff, our shareholders, our customers and for the Fijian people.”

Fiji Airways was founded in 1951, Fiji Airways Group comprises of Fiji Airways, which is the National Airline of Fiji and Fiji Link, its domestic and regional subsidiary. Fiji Airways aims to be a leading global boutique airline, and has a fleet of brand new wide-body A330s and refreshed B737 aircraft. Fiji Link has a fleet of ATR 72, ATR 42 and DHC-6 Twin Otter aircraft. From its hub at Nadi International Airport, Fiji Airways and Fiji Link fly to 32 destinations in 12 countries (including code-shares) and operate 350 weekly flights from Nadi and Suva. Destinations include Fiji Islands, Australia, New Zealand, USA, Canada, Hong Kong, Samoa, Tonga, Tuvalu, Kiribati, Vanuatu, and Solomon Islands. The Fiji Airways Group bring in over 64 percent of all visitors who fly to Fiji, and the two companies together employ over 1000 employees, earn revenues of over F$675 million ($380m USD), and directly contribute a significant portion of the country’s Gross Domestic Product (GDP). Fiji Airways rebranded from Air Pacific in June 2013. 

Visit www.fijiairways.com for more information.

New Brand Campaign for Fiji Airways

Fiji Airways launches WELCOME TO OUR HOME Campaign

New brand position captures unique Fijian spirit of friendship and family

Fiji Airways, Fiji’s National Airline, has launched its new brand campaign designed to showcase to the world the warm nature of Fijian hospitality. Called WELCOME TO OUR HOME, it captures the unique Fijian experience travellers have on-board Fiji Airways, and by extension, in Fiji.  This being a very personal, human experience, the familiarity of home, where visitors are treated as extended family, not tourists.

Fiji Airways Managing Director and CEO Stefan Pichler said: “Treating visitors like family is an inherent quality of Fijians. Our people at Fiji Airways naturally extend this same courtesy to all our guests on board. They are far more than just a seat number, they are part of our extended Fijian family.” 

Captured in Fiji, Australia and New Zealand, the campaign launches a series of videos featuring three real families who recently travelled to and from Fiji needing a much-deserved home-away-from-home experience of a lifetime. They were nominated by friends and family back in September.

A once tight-knit family from the suburbs of Sydney, Australia, the Monahan siblings were given the opportunity to reunite after losing their mother and splitting into different homes. Their trip sees them become a single unit honouring their mother's last wishes, and experiencing their first overseas family holiday.

The McConnells are a hardworking dairy family from Hamilton, New Zealand who have had little time to get away on a family holiday because of the demands of running a family farm with 850 cattle.

Elenoa, a Fijian widow from Laucala Beach, Fiji, boarded a plane for the very first time, and ventured to New Zealand to unite with family she had not seen for years.

Their stories are available on ourhome.fijiairways.com

Mr. Pichler added: “Following our successful relaunch to Fiji Airways last year, we have revamped our marketing approach and have now included more of Fiji’s people in the way we market our company and the country overseas. As the national carrier, we want to show off what makes Fiji so special and unique as an experience. This brand position resonates well with the Fijian people because they live this experience every day.

“This also better aligns us with our aim of becoming a leading boutique airline which has a unique, personal touch.”

Stay up to date with the latest news, announcements and offers from Fiji Airways: 

Twitter: @FijiAirways

Facebook: www.facebook.com/fijiairways

Instagram: @Fly_FijiAirways

#WelcomeToOurHome

InterContinental Fiji Welcomes North American Representative Bob Parra

InterContinental Fiji Golf Resort & Spa is delighted to announce the appointment of Bob Parra as Business Development Director for North America.

No stranger to the Fiji market, Bob held several positions with national carrier Fiji Airways over the last 13 years, his last role being Area Sales Manager West Coast. With 20 years of marketing and business development experience, Bob has an invaluable understanding of leisure and groups across multiple niches. In his new role Bob will be responsible for the resort's strategic sales objectives in the North American market, and will be the in-market point of contact for all training and sales related opportunities.

“Bob's passion and understanding of Fiji makes him a valuable asset to the InterContinental Fiji family,” says Director of Sales, Hudson Mitchell. “As a largely untapped market for Fiji, we anticipate exciting times ahead in the North American market - we're thrilled to welcome Bob to the team and we're looking forward to the opportunities this emerging market presents.”

Bob's appointment is well timed with Tourism Fiji's latest initiatives to kick-start tourism activity in the North America, and Fiji Airways' announcement of daily flights to Nadi from Los Angeles as they welcomed the new A330s to their fleet.

“Situated in the truly magnificent Natadola Bay, the resort has the unique ability to provide an 'outer-island experience' on the mainland, and we're primed to welcome our North American visitors to our home here in paradise,” Mitchell added.

As a proud member of a collection of the world's finest travel agencies; Virtuoso, Signature, and Ensemble travel networks, InterContinental Fiji Golf Resort & Spa provides contemporary luxury on white sands, and authentic, enriching Fijian experiences for the most discerning of travelers. Located 45 minutes drive from Nadi International Airport the resort is situated on one of the world's best beaches and defines all that an exclusive luxury retreat should be featuring 5 restaurants and bars, a serene spa, 18 hole championship golf course, 4 pools, wedding chapel, and the adults-only sanctuary of Club InterContinental.

InterContinental Fiji Appoints New Executive Chef and Director of Dining and Entertainment

#IHG

Denny & Nicolas on Natadola Bay
Copyright: InterContinental Fiji Golf Resort & Spa

Culinary veterans, Denny Akira Tanaka and Nicolas de Visch, were welcomed in traditional Fijian style to the InterContinental Fiji team. Denny's appointment to Director of Dining & Entertainment and Nicolas to Executive Chef, heralds an exciting new era in culinary experiences at the resort.

Chef Nicolas de Visch brings a fresh global perspective with 25 years kitchen experience throughout Europe, Middle East and Asia, with a Michelin star restaurant background, and having opened the 7 star luxury hotel Burj Al Arab at only 25.

Denny Tanaka, who studied in Cornell University in the United States of America, also joins the award-winning InterContinental Fiji with 15 years of invaluable experience in restaurant operations in Asia and the Middle East.

“Nicolas and I are excited to work with such a fabulous team that has already achieved so much and collaborating to elevate five star dining experiences in Fiji,” says Denny. “We're looking forward to working hands-on with the team to continue delivering authentic and enriching Fijian experiences to guests and showcase the talent this resort has.”

“My objective is to deliver not just exceptional but holistic dining experiences = from the moment our guests enter the restaurant till the moment they leave,” adds Denny.

When asked about their first impressions of Fiji, Nicolas responded, “Fiji is a place where its people have such beautiful and warm personalities; I feel so welcome and very much at home.”

“We are thrilled to welcome two professionals of such caliber to our team,” says InterContinental Fiji General Manager, Erik Stuebe. “They bring with them a wealth of knowledge, and will be integral to implementing the exciting plans we have in pipeline for the next few years!”

InterContinental Fiji Golf Resort & Spa overlooks the azure waters of NatadolaBeach – voted by CNN as one of the best beaches in the world, and Fiji's finest beach. Spread across 35 acres of tropical gardens, the resort offers all of the facilities and services expected of luxury international resort.

Click here for more news and updates on the InterContinental Fiji Golf Resort & Spa. For more information please also visit www.fiji.intercontinental.com or contact the resort on 673 3455 / enquiries.fiji@ihg.com

About the Michelin Guide

The Michelin Guide is a series of annual guide or reference books published by the French company Michelin for more than one hundred years. The term normally refers to the Michelin Red Guide, the oldest and best-known European hotel and restaurant reference guide, which awards Michelin stars for excellence to a select few establishments.

Inaugural Fijian Tourism Expo (FTE) on Denarau Island

The best of the Fijian tourism industry come together next week at the inaugural Fijian Tourism Expo (FTE) on Denarau Island, showcasing the industry to over 150 international travel buyers.

Following a welcome cocktail function at the Raddison Blu Resort Denarau Island on Monday night the Minister for Tourism, the Honourable Aiyaz Sayed-Khaiyum, will officially open the Expo the following morning at the Denarau Island Convention Centre.

The sold-out Fijian Tourism Expo gives over 230 tourism operators from across Fiji the opportunity to present their products and services to buyers from Fiji’s largest international markets, including Australia, New Zealand, the United States, United Kingdom, Europe, China, South Korea and India. “FTE brings international travel buyers and media to Fiji under one roof where they can discover first-hand everything our great destination has to offer,” says the Attorney-General and Minister for Tourism. “In fact, already over 16,000 meetings have been scheduled to take place at FTE, giving our industry an unparalleled opportunity to conduct meetings that will help grow their businesses. The fact that the Expo is sold-out demonstrates just how strongly both our domestic industry and international partners are committed to the growth of tourism in Fiji.”

In conjunction with the Expo for tourism operators, the Fijian Tourism Expo provides the local industry an opportunity to showcase their products and services. The Expo will also include a Fijian Crafts Village in which 16 artisans will demonstrate and sell varied Made in Fiji art and crafts. The Expo will also feature live performances from local musicians, cultural groups and artists throughout the three-day schedule, which includes post-expo networking events and dinners.

In addition to attending the Expo, many of the international buyers will get to experience Fiji first-hand via a wide range of familiarisation trips being conducted both before and after FTE, giving the international travel representatives an ideal opportunity to understand what Fiji has to offer by getting out and experiencing it for themselves.

The Fijian Tourism Expo is being held from 5-8 May at the new Denarau Island Convention Centre. Further information is available at www.fijiantourismexpo.com.